Make great use of time by empowering and training your marketing team at the same time as creating a marketing strategy and plan.
Using world class techniques and proven tools, we will work with you to create a powerful and deliverable marketing strategy for this year and beyond.
Workshop Goals
Develop the marketing team personnel to ensure each member of staff understands the marketing strategy and the role they play in delivering tactical actions to achieve it.
Teach marketing communications planning and digital marketing best practice, to ensure the business optimises growth and business development opportunities.
Help the marketing team to create a relevant, focused and prioritised marketing plan to support business objectives.
Approach
A two day workshop blending teaching and marketing consultancy.
Utilise proven, world class marketing planning tools to ensure the marketing plan is measurable, strategic and aligned with business goals.
All sessions across the two days are fully interactive and facilitated to encourage appropriate contribution from all members of the team.
Day One
Introductions
Welcome Presentation
Situation Audit
Customer Persona Profiling
Customer Journey Planning
Content Marketing Planning
Marketing Key Performance Indicators
Welcome to Marketing - Presentation
The team will hear a keynote presentation about current marketing trends and best practice. This will cover traditional marketing, business development, digital marketing and social media.
Situation Audit - Workshop
We will work together to create a SWOT Analysis based on current marketing and business performance, competitor activity, market trends, customer needs and research. This will set the context for the two days.
Customer Personas - Workshop
We will work together to create a customer persona for the most important customer demographic, that focuses on their behaviour, needs, expectations and value to the business.
Customer Journeys - Workshop
We will work together and use the customer persona from the previous workshop to build a customer journey that focuses marketing in the three phases, Awareness, Conversion, Retention.
Content Marketing Planning - Workshop
We will work together, using the Rule of Thirds model, to create a compelling and engaging content strategy that meets the needs of the business at the same time as providing great value to the target customer. This may also include internal communications as well was external customer communications, as appropriate.
Marketing Key Performance Indicators - Workshop
Completing the first day, we will work together to understand what marketing success looks like and how this translates into key performance indicators that will help the business achieve the marketing objectives.
Day Two
Marketing Communications Objectives
Marketing Strategic Goals (3 years)
Marketing Tactical Goals (1 year)
Marketing Action Plan (Monthly)
Marketing Dashboard and Balanced Scorecard
Summary of Day One - Presentation
The team will listen to a summary of day one and how the marketing planning process in day two will bring the business goals and key performance indicators to life.
Marketing Communications Objectives - Workshop
Building on the summary of day one and the Marketing Key Performance Indicators we will set SMART marketing communications objectives. These will be both long and short term and financial and experiential to ensure a balance of value to both the customer and the business.
Marketing Strategic Goals (3 years) - Workshop
Using a proven and powerful planning process, together we will establish SMART strategic marketing goals for the next 3 years, that are aligned to business objectives.
Marketing Tactical Goals (1 year) - Workshop
Together we will build upon the strategic marketing goals and create SMART tactical goals to deliver value to the business and the customer this year.
Marketing Action Plan (Monthly) - Workshop
From the tactical marketing goals, together we will create a measurable monthly action plan for marketing this year and assign owners to the actions. This activity will be closely aligned to the target customer persona and the customer journey from day one. We will explore budget and resource requirements.
Marketing Dashboard and Balanced Scorecard - Workshop
Measurement and reporting is essential evidence for a successful marketing communications plan, so we will work together to create a dashboard and scorecard, including the key performance indicators from day one. We will understand the best methods of sharing the outputs with the management and the business.
Deliverables
Situation Audit SWOT Analysis
Marketing Communications Objectives
Marketing Strategic Goals (3 years)
Marketing Tactical Goals (1 year)
Marketing Action Plan (Monthly)
Key Customer Persona Profile
Key Customer Persona Journey
Content Marketing Plan
Marketing Key Performance Indicators
Marketing Dashboard and Balanced Scorecard
If you would like to talk more, please get in touch.